Chatbot & Knowledge Base
Answer questions, qualify leads, and surface insights with an AI assistant trained on your content.
Smarter Support & Lead Capture
Grounded in your docs, product pages, and help center — with analytics that show what customers actually ask.
ChatGPT‑driven FAQ & lead bots
Embed across site, collect context, and hand off qualified leads.
Dashboard & stats
Monitor conversations, topics, and satisfaction; export to CSV.
Chart‑bot for data
Connect a DB and ask natural‑language questions to get charts.
Data Sources
- • URLs (docs/product pages) with scheduled recrawls
- • Files: PDF, Docx, CSV knowledge packs
- • Knowledge base platforms (Notion, Confluence)
- • Structured FAQs and policy answers
Guardrails & Privacy
- • Response limits and escalation triggers
- • PII redaction and safe‑reply patterns
- • Allow‑list content scope with fallbacks
- • Role‑based access for internal agents
FAQ
URLs (docs/product pages), files (PDF/DOC/CSV), Notion/Confluence, and structured FAQs. We schedule safe recrawls.
Website widget, WhatsApp, Slack, and helpdesk handoff. We also support email transcripts and CSV export.
PII redaction, content allow‑lists, rate limits, and escalation rules. Logs are access‑controlled.
Yes. We route to your inbox/helpdesk/CRM when confidence is low or criteria are met.